Love & Alchemy

sacred medicine for the body & soul

F A Q 

 

I'd like to cancel my order.  Do you offer refunds?
We are unable to offer refunds for any reason at this time.  Please select only the items you are certain you would like to purchase before going through the check out process.


I received my order and I would like to exchange my items for something else. Do you offer exchanges?
We are unable to offer exchanges for any reason at this time.  Please select only the items you are certain you would like to purchase before going through the check out process.


When I track my package, it says that it was confirmed as delivered to
my address but I did not receive it.  Can I get a refund or a replacement?

Once the package is confirmed as shipped and we have provided tracking information to you via email, we cannot be held responsible for items that are not received.  We recommend providing a shipping address you feel confident is secure and where you have not had issues receiving mail previously.


One or more of the items in my order arrived damaged. Can you refund me or replace the item?
Absolutely.  While we have only ever had a small handful of items damaged in transit, If you receive a damaged item, please contact us immediately by emailing info@loveandalchemyshop.com and provide your order number (found in your order confirmation email) and a photo of the item in the state it was received. 

 

S H I P P I N G

How often do you ship?
We ship once a  week on Thursdays or Saturdays .


Will I receive tracking information?
Yes, once your order is shipped, you will receive a confirmation email with tracking information.


E D U C A T I O N 


I want to study with you.  Do you take apprentices?
Yes! While Caity does not take on one-on-one apprentices, she does offer several on-going mentorships &  classes such as, The Wild Calling and The Birth Keeper's Medicine, and Sacred Cycles. If you would like to work with Caity one-on-one please consider exploring her Somatic Coaching work, Tantric Meditation work, or booking a private healing session with her. To learn more please explore the "Work With Me" section  or schedule a complimentary exploratory call with her below.